Privacy Policy

Effective Date: November 07, 2025

Moorpark Tree Service Experts ("we," "us," or "our"), a fully licensed and insured tree care company based in Moorpark, CA, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage our professional tree services—including tree removal, trimming, pruning, stump grinding, and emergency storm response—through our website, phone, email, or in-person consultations. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following to provide safe, efficient tree care in Moorpark, CA:

  • Personal Information: Name, address, phone number, email address, and other contact details you provide when requesting quotes, scheduling work, or contacting us.
  • Service-Related Information: Property layout, tree species, health concerns, access restrictions, or project specifications for accurate planning.
  • Website Usage Data: Non-personal data such as IP address, browser type, device information, and pages visited, collected via cookies or analytics tools.
  • Payment Information: Billing details processed securely through third-party payment providers for tree service payments.

2. How We Collect Information

Information is gathered through:

  • Directly from You: When you fill out online forms, call us, send emails, or meet our team for on-site assessments in Moorpark, CA.
  • Automatically: Using tools like Google Analytics or cookies to enhance user experience and improve site performance.
  • From Third Parties: From trusted partners such as payment processors, scheduling platforms, or marketing services linked to our tree care operations.

3. How We Use Your Information

We use your data to:

  • Schedule and perform expert tree services, including tree removal, pruning, and stump grinding in Moorpark, CA.
  • Provide accurate estimates, confirmations, and follow-up communications.
  • Process secure payments upon job completion.
  • Improve our website, customer service, and tree care practices using usage insights.
  • Send opt-in marketing materials, such as seasonal tree health tips or local promotions.
  • Comply with legal obligations or resolve service-related disputes.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it only when:

  • With Service Providers: Trusted third parties (e.g., payment processors, web hosting, debris hauling) under strict confidentiality agreements.
  • For Legal Compliance: Required by law, such as in response to a subpoena, court order, or government request.
  • During Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality—such as saving form inputs, speeding up navigation, or analyzing traffic to better serve Moorpark residents. You can manage or disable cookies in your browser settings, though some features may be limited.

6. Data Security

We implement strong security measures, including SSL encryption for online transactions and secure storage of customer records. While we take every precaution, no electronic system is 100% secure.

7. Your Privacy Choices

You control your data:

  • Opt-Out: Unsubscribe from promotional emails at any time via the link in messages or by contacting us.
  • Access or Update: Request to view, correct, or delete your personal information.
  • Cookie Management: Adjust browser settings to accept, block, or clear cookies.

8. Third-Party Links

Our website may include links to external resources (e.g., city permits, arborist certifications). We are not responsible for their privacy practices. Please review their policies before sharing information.

9. Children’s Privacy

Our tree services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If such data is collected unintentionally, we will delete it upon request.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our operations or legal requirements. The latest version will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact:

Moorpark Tree Service Experts
111-F Poindexter Ave, Moorpark, CA 93021
(805) 209-0106
Thank you for trusting Moorpark Tree Service Experts with your tree care needs and personal information in Moorpark, CA.